Frequently asked questions.
Quick answers to the things customers ask most β and the fastest way to reach a real person.
Do you ship all over Pakistan?
Yes β we ship all over Pakistan, and shipping is free on every order with no minimum.
How long does delivery take?
After dispatch, Karachi delivery is typically within 2-3 business days. For other cities, the exact live promise depends on the product size and your courier route.
Can I pay cash on delivery (COD)?
Yes. Cash on Delivery and prepaid options are both available at checkout where supported. Use a WhatsApp-active number so we can confirm your order quickly.
What payment methods can I use?
Easypaisa, JazzCash, Visa/Mastercard cards, bank transfer, and Cash on Delivery β choose what suits you at checkout.
Is there a warranty?
Yes β eligible Boost products include 1-year local warranty support through Boost on WhatsApp. Warranty terms apply per product.
Can I return or exchange my order?
You can request a return within 14 days of your order date. Return conditions apply (especially for heavy or assembled items and original packaging). Message us and we'll guide you.
How do I track my order?
The fastest way is to send your order number to Boost on WhatsApp for live status, courier name and tracking number. You can also use the Track Order page.
How do I know my Boost product is genuine?
Buy only from this official Boost store and our verified channels. If you're ever unsure, message us on WhatsApp with your order number and we'll confirm it for you.
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