Warranty FAQ
Warranty support answers for Boost products bought from official Boost channels.
Do Boost products have warranty?
Eligible Boost products include 1-year local warranty support unless a different period is stated on the product, invoice, packaging or warranty card.
What do I need for a warranty claim?
Keep your invoice or proof of purchase, warranty card if provided, product, accessories where required and a clear explanation of the issue.
What is covered by warranty?
Warranty covers eligible manufacturing defects and product faults during normal use within the warranty period.
What is not covered?
Physical damage, misuse, liquid damage, unauthorised repair, missing proof of purchase, normal wear and tear, or damage from abnormal voltage may not be covered.
How do I start a claim?
Message Boost support with your invoice, photos or video of the issue, and your order details. The team will troubleshoot first and guide the claim if needed.
How are approved claims resolved?
Approved claims may be repaired, replaced with the same product, replaced with a suitable alternate product, or refunded where applicable and approved.
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