Frequently Asked Questions
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Placing an order is easy! Simply browse our website, select the desired products, add them to your cart, and proceed to checkout. Follow the prompts to provide shipping and payment details, and confirm your order.
We accept various payment methods, online banking, and cash on delivery (COD). Choose the option that suits you best during the checkout process.
We strive to deliver your order within 2-5 working days. However, please note that delivery times may vary depending on your location, unforeseen circumstances, or other factors beyond our control.
Currently, we only offer shipping within Pakistan. We do not provide international shipping services.
We have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you may return or exchange the item within a specified timeframe. Please refer to our Returns & Exchanges page on the website for detailed information.
We have a dedicated customer support team ready to assist you. For any inquiries, concerns, or assistance, you can reach us at [email protected] or through our contact form on the website. We aim to respond promptly to your queries.
Yes, we guarantee the authenticity of all our products. We assure you that all the products available on our website are 100% genuine. Our products come with a warranty card, providing you with further peace of mind regarding the quality and authenticity of your purchase.
We take utmost care in packaging and delivering your orders. However, if you receive a damaged or defective product, please contact our customer support immediately. We will guide you on the return process and arrange for a replacement or refund.
If you have any other questions or need additional information, please don’t hesitate to contact us. We are here to assist you!